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Contact Mazelingo

Contact us about product support, subscriptions, refunds and privacy.

Last updated: 2026-10-02

How to reach us

You can contact us about Mazelingo without purchasing a subscription. Use the public support email below for product enquiries, payment or refund questions, privacy requests and reports of misuse. Account holders can also submit a support ticket after signing in.

Help us find your request

  • For technical issues, describe what you were doing, your browser and device, and the error message. Include a screenshot if useful, with private information removed.
  • For subscription or refund questions, provide the account email, order reference, payment date and a short explanation.
  • For privacy requests, tell us which account or data is involved. We may need to verify that you are entitled to make the request.

Do not send passwords, full card numbers, card security codes or unnecessary sensitive documents. We will never ask you to send these through a support ticket or email.

We review requests as soon as practicable. This is not a 24-hour live support service; we do not currently promise a fixed response time.

Billing and policies

Check subscriptions in your account to manage automatic renewal. You can also read our refund policy, privacy policy, terms and acceptable use policy. The checkout receipt may provide a separate Waffo support channel for the payment transaction.

Business information